Terms of service
Welcome to Sidra Haider. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.
1. General Terms
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
Sidra Haider reserves the right to update, modify or change these Terms of Service at any time. Any changes will become effective when posted on this page.
2. Products & Product Information
We make every effort to ensure that product descriptions, images, colors, sizes, measurements and other information displayed on our website are accurate.
However, slight variations in color, texture, print, embroidery or appearance may occur due to photography, lighting, screen settings and the nature of the fabric or handcrafted details.
Product availability may change without prior notice.
3. Prices
All product prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing, product information or other errors that may appear on the website. If an order has been placed with an incorrect price due to an obvious error, we may contact you before processing the order.
4. Orders
When you place an order, you are making an offer to purchase the selected product(s).
After receiving your order, we may send an order confirmation. An order is subject to product availability and successful payment or confirmation of the selected payment method.
We reserve the right to cancel or refuse an order in circumstances including, but not limited to:
- Product availability issues
- Incorrect product or pricing information
- Suspected fraudulent or unauthorized transactions
- Incomplete or incorrect customer information
- Other circumstances that may prevent us from fulfilling the order
If an order is cancelled after payment has been received, any applicable refund will be processed through the appropriate payment method.
5. Customer Information
You are responsible for providing accurate and complete information when placing an order, including your:
- Full name
- Phone number
- Email address
- Shipping address
- Billing information, where applicable
Sidra Haider will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
6. Shipping & Delivery
Orders will be dispatched to the delivery address provided at checkout.
Delivery times may vary depending on the destination, courier service, product availability and other circumstances beyond our control.
Delays caused by courier services, weather, public holidays, unforeseen events or other circumstances outside our reasonable control may occur.
Once an order has been dispatched, customers may be contacted by the courier for delivery purposes.
7. Returns & Refunds
Our Return & Refund Policy applies to all eligible returns, exchanges and refunds.
Customers are responsible for reviewing the Return & Refund Policy before placing an order.
Products must meet the applicable return conditions in order to qualify for a return or refund.
8. Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Brand names
- Product photographs
- Images
- Graphics
- Text
- Designs
- Videos
- Website layout
- Other original content
is owned by or licensed to Sidra Haider and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish or commercially use our content without prior written permission.
9. Website Use
You agree not to use our website for any unlawful, fraudulent or unauthorized purpose.
You must not attempt to:
- Gain unauthorized access to the website or its systems
- Interfere with website functionality
- Introduce malicious software or harmful code
- Use automated methods to collect website content without permission
- Misuse customer, product or business information
We reserve the right to restrict or terminate access to the website where necessary.
10. Third-Party Services & Links
Our website may use third-party services such as payment providers, courier companies, analytics services, social media platforms and other technology providers.
We are not responsible for the policies, availability or performance of third-party websites or services.
Third-party services may have their own terms and privacy policies.
11. Limitation of Liability
To the extent permitted by applicable law, Sidra Haider will not be responsible for indirect, incidental or consequential losses arising from the use of our website, inability to access the website, or delays caused by circumstances beyond our reasonable control.
Our responsibility relating to a purchased product will generally be limited to the applicable purchase transaction and the remedies available under our Return & Refund Policy and applicable law.
12. Force Majeure
Sidra Haider will not be liable for failure or delay in fulfilling an obligation where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, government restrictions, strikes, transportation disruptions, technical failures or other unforeseen events.
13. Governing Law
These Terms of Service shall be interpreted and governed in accordance with the applicable laws of Pakistan.
Any disputes arising in connection with these Terms or the use of this website shall be subject to the applicable jurisdiction of Pakistan.
14. Contact Us
For questions regarding these Terms of Service, orders or other website-related matters, please contact us:
📞 Phone / WhatsApp: 03000316890
✉️ Email: mubashirhaideratelier@gmail.com
📍 Store Address:
21-C, Karachi 75500, Pakistan