Privacy policy

Last updated: August 31, 2026

At Sidra Haider, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

1. Information We Collect

When you browse our website, contact us, or place an order, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information
  • Information you provide when contacting our customer support
  • Website usage and device information, where applicable

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm and communicate order details
  • Provide customer support
  • Process payments and refunds
  • Respond to your inquiries
  • Improve our website, products and services
  • Send promotional or marketing communications where permitted
  • Prevent fraud, unauthorized transactions and misuse of our website
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. We do not intentionally store your complete payment card details on our website.

Payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic and provide relevant content or advertising.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, such as:

  • Payment processing providers
  • Delivery and courier partners
  • Website and technology service providers
  • Marketing and analytics providers
  • Government authorities or legal bodies where required by law

These parties are only provided with information necessary to perform their relevant services.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Marketing Communications

If you choose to receive promotional communications from us, we may contact you about new collections, offers, products and other updates.

You may request to stop receiving marketing communications at any time by contacting us or using the unsubscribe option where available.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of those third-party websites.

We recommend reviewing their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If we become aware that personal information has been provided by a child without appropriate consent, we will take reasonable steps to remove it.

10. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

To make a privacy-related request, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

Any updates will be posted on this page with the revised effective date where appropriate.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

📞 Phone / WhatsApp: 03000316890

✉️ Email: mubashirhaideratelier@gmail.com

📍Outlet Address :
Shop # 11 E, corner of main Zamzama and 8th Commercial Lane, Phase V Zamazama Commercial Area, DHA, Karachi, Pakistan.