Shipping policy
At Sidra Haider, we aim to process and deliver your orders safely and efficiently. Please review the following shipping information before placing your order.
1. Order Processing
Orders are processed after successful order confirmation.
Orders are generally dispatched within the applicable processing time, subject to product availability and order verification.
2. Delivery Time
We aim to deliver orders within 3–5 working days after dispatch, depending on the delivery location and courier service.
Delivery times may vary for remote areas, public holidays, weekends, unforeseen circumstances or courier-related delays.
3. Shipping Address
Please make sure that your shipping information is complete and accurate when placing your order.
Sidra Haider will not be responsible for delays, failed deliveries or additional charges resulting from an incorrect or incomplete shipping address or contact information provided by the customer.
4. Delivery Attempts
Our courier partner may contact you on the phone number provided with your order.
If the customer is unavailable or does not respond to the courier, additional delivery attempts or delays may occur.
5. Shipping Delays
Although we aim to deliver within the estimated timeframe, delivery may occasionally be delayed due to circumstances beyond our control, including:
- Courier service delays
- Public holidays
- Transportation issues
- Adverse weather conditions
- Road closures, government restrictions or other travel and movement restrictions
- Other unforeseen circumstances
We appreciate your patience and understanding in such situations.
6. Order Tracking
Where tracking information is available, customers may receive their tracking details through the contact information provided at checkout.
7. Contact Us
For shipping-related questions or assistance with your order, please contact us:
📞 Phone / WhatsApp: 03000316890
✉️ Email: mubashirhaideratelier@gmail.com
📍 Store Address:
21-C, Karachi 75500, Pakistan
Estimated Delivery Time: 3–5 Working Days